The phenomena of successful or unsuccessful implementations of healthcare information systems have been widely discussed. In fact, there is very often a dichotomy if the new implemented information and communication technology is a success or failure or even both at the same time. This literature review therefore compares success theories, models and frameworks in the healthcare industry and how these theories are applied in the field to evaluate a healthcare information system implementation. It starts with a discussion of the definition of success (and respectively failure), gives an overview of different schools of thought in the healthcare industry and finally critically compares success theories and models with each other. The outcome shows that the success and failure of a healthcare information system cannot be analysed by only one theory or factor but needs many interrelated and emergent factors.
How to Cite:
Tulusan, J.G., 2007. Perspectives of Success and Failure in Healthcare Information Systems: An Evaluation of Existing Theories and Models. iSCHANNEL, 2(1), pp.15–19.