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Managing Knowledge or Knowing in Practice? A Critical Review of Perspectives on Knowledge Management

Author:

Alexandre Koloskov

Information Systems and Innovation Group, Department of Management, London School of Economics and Political Science, GB
About Alexandre
Candidate for MSc Analysis, Design and Management of Information Systems
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Abstract

The importance of knowledge to contemporary organizations is well understood but there is still an ongoing debate about how to conceptualise organizational knowledge in order to understand how it is created, shared and used and how information technologies are implicated in this. This review discusses literature from two contrasting perspectives: the techno-rational ‘managing knowledge’ view, which focuses on informing practice on how to maximise the value that organizations gain from their knowledge resources, and the social constructivist ‘knowing in practice’ view, which examines how the knowledge of organizational members is implicated in their work practices. It is argued that, although these views approach the study of organizational knowledge from different angles, the insights gained from both perspectives are complementary and valuable in achieving a deeper understanding of organizational knowledge and its relationship to information technology.

How to Cite: Koloskov, A., 2010. Managing Knowledge or Knowing in Practice? A Critical Review of Perspectives on Knowledge Management. iSCHANNEL, 5(1), pp.5–9.
Published on 01 Sep 2010.
Peer Reviewed

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