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The Organising Vision of Patient Access: Reflections on the New NHS Information Strategy by Healthcare Professionals

Author:

Gizdem Akdur

Information Systems and Innovation Group, Department of Management, London School of Economics and Political Science, GB
About Gizdem
PhD Candidate in Information Systems
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Abstract

In the UK, patient-centred care and patient empowerment have attracted much attention in the last decade through the introduction of new government strategies and the global advancement of related healthcare technologies. One of the initiatives that emerged out of patient-centricity claims has been the online patient access to medical records. The latest IT strategy document of the Department of Health (2012) puts forward various legitimation claims about a future centralised database of patient records. Concerning this innovation, the study aims to explore the reflections of healthcare professionals on the IT vision of the government through the lens of the Organising Vision (OV) theory. Based on the analysis of the 7 interviews conducted, the author analyses the organising vision activities (interpretation and legitimation) of patient access with the use of the four success factors of OV (informativeness, plausibility, distinctiveness & sense of importance) with preliminary conclusions on the overall compellingness of the vision and the visibility of the innovation.

How to Cite: Akdur, G., 2013. The Organising Vision of Patient Access: Reflections on the New NHS Information Strategy by Healthcare Professionals. iSCHANNEL, 8(1), pp.5–11.
Published on 24 Sep 2013.
Peer Reviewed

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